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Return & Refund Policy – J&Co
At J&Co, we want you to shop with confidence. If you are not satisfied, J&Co is here to help.
1. Return Eligibility
- Returns are accepted within 14 days of delivery.
- The product must be mostly unused, meaning at least 90% of the product must remain.
- The product must be returned in its original condition and original packaging.
2. Return Process
- To request a return, contact us via WhatsApp at 03154880007.
- Our support team will assist you step by step.
- After approval, the return is processed within 7 to 14 working days.
3. Refund Details
- The original delivery charges are non-refundable.
- A refund will be issued after inspection of the returned product.
4. Important Notes
Tester boxes are non-refundable.
Sale items are not eligible for returns.
