Privacy Policy – J&Co

1. Introduction

This policy applies to J&Co’s website, WhatsApp, phone, email, and orders. Using the website or making a purchase means that you agree to this policy. This policy is subject to the laws of Pakistan.

2. What Data We Collect

We may collect the following information:

  • Name, address, phone number, and email address.
  • Order details, including products, amounts, payment methods, and return/exchange history.
  • Communications with you through WhatsApp, SMS, email, or social media.
  • Account details (if you create an account) and reviews.
  • Device information, browser details, IP address, and information about what you viewed on the website (through cookies).
  • Delivery and payment confirmations from courier companies and payment providers.

3. Why We Use Your Data

We use your data to confirm and deliver orders, collect payments, resolve questions and complaints, prevent fraud and fake orders, fulfil legal requirements, send offers with your permission, publish reviews, and improve our advertising and website.

4. Who We Share Your Data With

We may share your data with courier companies, payment providers and banks, WhatsApp/SMS services, our service providers, advertising/analytics platforms, and government authorities when required by law.

We do not sell your data.

5. Security

We never ask for your card PIN, wallet PIN, or OTP.

6. How Long We Keep Your Data

We keep your data only for as long as necessary or as required by law. Account data is retained for as long as the account remains active.

7. Your Rights

You may request to access, correct, or delete your data, or ask us to stop sending marketing communications.

To stop marketing messages, reply with “STOP” or unsubscribe.

8. Cookies and Advertising

Our website uses cookies and pixels from Meta, Google, TikTok, and Snapchat.

You can control these through your browser and account settings.

9. Children

Our website is intended for adults. We do not knowingly collect children’s data.

10. Changes to This Policy

This policy may be updated from time to time. Continuing to use the website after an update will be considered acceptance of the updated policy.

11. Contact Us

J&Co

Address: Shop No., Usama Block, Nishter Bazar, Lahore, Pakistan

WhatsApp: 03154880007

Email: jahangirandco.com