FREQUENTLY ASKED QUESTIONS
Yes, absolutely. Customer satisfaction is essential to us. Please feel free to check the perfume, and pay only once you are satisfied. It is your right.
Yes, they are original products of J&CO. We sell impressions of designer fragrances
RETURN POLICY
Shop with confidence at J&Co. If you are not satisfied, J&Co is here to help.
RETURN ELIGIBILITY
Returns are accepted within 14 days of delivery.
The product must be mostly unused, with at least 90% of the product remaining.
The product must be returned in its original condition and original packaging.
RETURN PROCESS
To request a return, contact us on WhatsApp at 03154880007.
Our support team will guide you through the process step by step.
Once approved, returns are processed within 7 to 14 working days.
REFUND DETAILS
Original order delivery charges are non-refundable.
A refund will be issued after the returned product has been inspected.
IMPORTANT NOTE
Sale items are not eligible for returns.
Fragrance longevity varies depending on the perfume, your skin type, weather conditions, and application method.
Orders are usually delivered within 2–3 working days.
